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Champneys: behind the scenes with ITV

From Platform Productions  CHAMPNEYS Thursday 10th July 2014 on ITV  Pictured : Spa Manager Lucy Ayles and her team of beauty therapists stand ready to pampers the guests  Champneys, one of the countryÕs oldest health spas, is put under the microscope in this new ITV documentary as it undergoes a challenging period of change. The famous luxury health spa evokes images of clientele in white cotton robes being massaged and pampered. But below this serene, calm exterior, the cameras capture owner Stephen Purdew and his staffÕs efforts to bring Champneys up to scratch as a five star destination in line with competition from other high-end health farms. This one hour programme visits the family run establishment, set in 200 acres of countryside in Tring, as it undergoes a four month refurbishment and Stephen hires new members of staff tasked with improving standards in key areas. © ITV  Photographer: Tony Ward  0207 157 3046 peter.gray@itv.com  This photograph is © ITV and can only be reproduced for editorial purposes directly in connection with the  programme CHAMPNEYS or ITV. Once made available by the ITV Picture Desk, this photograph can be reproduced once only up until the Transmission date and no reproduction fee will be charged. Any subsequent usage may incur a fee. This photograph must not be syndicated to any other publication or website, or permanently archived, without the express written permission of ITV Picture Desk. Full Terms and conditions are available on the website www.itvpictures.comChampneys has opened its doors to the prying eyes of the general public (and the TV cameras of ITV) for a documentary charting daily life at the spa in Tring. Its said to give a no holes barred look at the spa business, and from advance reports, it seems like it could be a touch chaotic.

Unhappy guests, over running refurbishments and drama. Well, it wouldn’t be interesting television if something didn’t go wrong now would it? Gearing up to celebrate its 90th birthday next year, Champneys is world renowned and a name synonymous with spa. I have never been so it’s difficult for me to comment, but I have had friends who have been and would not return.

From Platform Productions  CHAMPNEYS Thursday 10th July 2014 on ITV  Pictured : Stephen Purdew stands in front of the Tring Mansion that is the home of Champneys  Champneys, one of the countryÕs oldest health spas, is put under the microscope in this new ITV documentary as it undergoes a challenging period of change. The famous luxury health spa evokes images of clientele in white cotton robes being massaged and pampered. But below this serene, calm exterior, the cameras capture owner Stephen Purdew and his staffÕs efforts to bring Champneys up to scratch as a five star destination in line with competition from other high-end health farms. This one hour programme visits the family run establishment, set in 200 acres of countryside in Tring, as it undergoes a four month refurbishment and Stephen hires new members of staff tasked with improving standards in key areas. © ITV  Photographer: Tony Ward  0207 157 3046 peter.gray@itv.com  This photograph is © ITV and can only be reproduced for editorial purposes directly in connection with the  programme CHAMPNEYS or ITV. Once made available by the ITV Picture Desk, this photograph can be reproduced once only up until the Transmission date and no reproduction fee will be charged. Any subsequent usage may incur a fee. This photograph must not be syndicated to any other publication or website, or permanently archived, without the express written permission of ITV Picture Desk. Full Terms and conditions are available on the website www.itvpictures.comSo was this a dangerous move for the owners – opening the doors to the cameras? It’s a risky move for anyone. The editorial cut can present you and your business in many ways thanks to clever editing. And if the cameras get to record unhappy customers, managers apparently in crisis, then it will certainly be an interesting watch.

I am looking forward to it as I’ve not been to Champneys and am interested to see what all the fuss is about. The business has undertaken some refurbishment at this property, attending to some ageing decoration, so that has to be a good thing. We will see what happens tomorrow night. Tune in ITV1, Thursday 10th July.

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